General sale conditions

1. General provisions
These general conditions of sale apply to all sales of products (hereinafter, "Products" or "Product") purchased through the website (hereinafter, "Site").
The use of the distance selling service described in these General Conditions is reserved exclusively for consumers (hereinafter, "Customers" or the "Customer"), understood as natural persons who act for purposes unrelated to their commercial, business or possibly carried out.
The contracts concluded with Euvitis21 SRL (as defined below) through the Site are governed by Italian law and, in particular, by the Legislative Decree 6 September 2005, n. 206 ("Consumer Code") and by Legislative Decree 9 April 2003, n. 70 (hereafter, "Ecommerce Decree").

2. Identification of the seller
The seller is Euvitis21 srl, with registered office in via LucaGiordano, n. 51, 80129 - Naples, in the person of its pro tempore legal representative.

3. Information relating to the Products
The information relating to the Products that can be sold remotely through the Site is available, with the relative product codes, on the Site.
The aforementioned information is provided in accordance with articles 52 and 53 of the Consumer Code.

4. Price
II prezzi dei prodotti si intendono comprensivi di tutte le tasse e imposte. Tutti i prezzi sono espressi in Euro.

5. Products Orders
The essential characteristics and prices of the Products are shown in the offer for each Product.
To purchase the Products, the Customer must complete and send the electronic order form to Euvitis21 SRL, following the instructions on the Site. The Customer must put the Product in the appropriate "cart" and, after having read the General Conditions, with particular reference to the contribution for delivery costs and the methods of exercising the right of withdrawal, and to the Privacy Policy, you must select the desired payment method and choose the "send order" option.
Before submitting your purchase order, the customer will have the opportunity to correct any errors in data entry by following the appropriate modification procedure contained on the site. In particular, the customer has the right to change the quantity of products he intends to purchase, adding or removing one or more Products from the "cart".
Euvitis21 SRL reserves the right to evaluate the acceptance of orders received. Euvitis21 SRL will notify the Customer of the impossibility of accepting orders received within 48 hours from the working day following that in which the Customer has sent the order to Euvitis21 SRL and will refund any sums already paid by the Customer for payment. of the supply.

6. Methods of payment
Euvitis21 SRL accepts payments made in the following ways:
Immediate payment by credit card or Paypal account and bank transfer.

7. Confirmation of receipt of the order
In compliance with the provisions of art. 53 of the Consumer Code, the Customer receives, upon execution of the contract, by email, the confirmation of receipt of the purchase order sent by the Customer.

8. Ineffectiveness of the order
No contract must be considered concluded between Euvitis21 SRL and the Customer if Euvitis21 SRL has reasonable grounds to believe that the Customer does not operate on the basis of an effective and genuine interest in purchasing the products ordered, or exercises the right of withdrawal in an abusive manner.
In such cases, the order sent by the Customer must be considered as having no effect. Euvitis21 SRL will send to the Customer, by e-mail, a communication certifying the non-conclusion of the Contract, also taking care of the cancellation of any charge and / or expense charged to the Customer.

9. Transport and delivery
The Products purchased on the Site will be delivered to the address indicated by the Customer. In any case, the customer has the right to request the delivery of the products to a natural person of his choice. Upon delivery, the signature of an adult over the age of 18 will be required. No deliveries will be made to PO boxes.
For each order placed on the Site, Euvitis21 SRL issues an invoice for the goods shipped, sending it by e-mail or mail to the holder of the order, in accordance with the Presidential Decree 445/2000 and Legislative Decree 52/2004. For the issuance of the invoice, the information provided by the Customer at the time of the order is authentic. No change in the invoice will be possible after it has been issued.
Delivery costs are charged to the customer and are clearly highlighted in the order form. Their value depends on the total number of products of the single order and its volumetric weight.
Delivery costs will vary, to be paid by the customer, if the shipment is destined for islands (Sicily and Sardinia) and international countries.
All purchases will be delivered by courier, with Standard service and without delivery notice, from Monday to Friday, excluding holidays and national holidays. Euvitis21 SRL is not responsible for unpredictable delays, losses or stocks for non-delivery at the courier's offices.
Euvitis21 SRL will update the order status on its website, including the status of the shipment.
Deliveries are made within 3-5 working days.
For some products there are longer shipping times (up to 30 working days) which will be communicated to the customer before the order is processed.
For the delivery of the goods, the presence of the customer or his representative is required at the address of the recipient indicated in the order.
In case of return to our headquarters of the package and storage for storage at the courier, we will be charged 20 euros due to the same storage costs that the courier charges us.
If for reasons not dependent on our will you have made yourself unavailable at the time of delivery, you can contact the courier's office in your city and agree for a later delivery or collection at the courier's headquarters.
Euvitis21 SRL is not economically responsible for parcels left in storage at SDA or GLS. The customer who has not been able to agree an agreement for a second delivery, or collection at the UPS office, with his / her city office, assumes the responsibility to carry out the shipment successfully. If the courier delivers the package for the customer's failure to collect it, Euvitis21 SRL will contact the customer for a possible return and asking for a refund of any storage costs as well as for the shipping costs incurred (return to Euvitis21 SRL) and for those to bear (return to the customer). If the customer does not intend to fulfill the payment of the expenses incurred by Euvitis21 SRL or does not contact to arrange, or following our email with a request for a refund for the costs incurred, he will not respond within a reasonable period of time of 7 days (seven ), Euvitis21 SRL will retain the goods not collected due to default by the customer himself.

10. Errori
The information relating to the Products provided on the Site is constantly updated.
However, the complete absence of errors cannot be guaranteed.
Euvitis SRL reserves the right to correct errors, inaccuracies or omissions even after an order has been sent and also to change or update information at any time without prior communication.

11. Legge applicabile e foro competente
These General Conditions are governed by Italian law and must be interpreted in accordance with Italian laws.
For disputes arising from the interpretation, validity and / or execution of these General Conditions, the mandatory territorial jurisdiction will be that of the forum of Benevento.

12. Contatti
For further information, please write to the following e-mail address:


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